Reconnecting - New Network

Comments

1 comment

  • Official comment
    Wesley P.

    Hello Brian,

    Unfortunately, I do not have much personal experience with Google WiFi so I do not have any suggestions to provide regarding connecting a NAS drive. The only alternative I could suggest would be to look into a stand-alone NAS to connect to your network or to use a computer on your network as you have already attempted.

    As for your local sharing issue, the first thing I would suggest is to ensure you are running the BluOS app as an administrator when attempting to connect this share. The local sharing feature will create a new user on your computer with all the correct permissions to share the desired folder with BluOS. If your computer is blocking the BluOS app from creating this user and editing these settings, it will fail on the authentication screen as you have described.

    Alternatively, you could also connect the music library on your computer as a network share and manually perform the steps that the local sharing feature would perform. I will attach an article below with a detailed PDF on how to manually configure your computer's music share.

    https://support.bluos.net/hc/en-us/articles/360000186887

    If you continue to have trouble connecting your share, please contact our support crew directly at support@bluesound.com for further assistance.

    Regards,
    Wesley P.

Please sign in to leave a comment.