Bluesound music filed

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2 comments

  • Official comment
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    Wesley P.

    Hello thegreenline,

    The error message you have described is not one that I have seen before. What I would suggest at this time would be to send a diagnostic log from your Vault so we can verify that the Vault's internal storage is still configured correctly. You can send a diagnostic log to us by going to Help > Send Support Request through the BluOS app. The diagnostic log will be included automatically with this request.

    Once we receive your log, a member of our support crew will review it and work with you to resolve this issue as soon as possible.

    Regards,
    Wesley P.

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  • Avatar
    thegreenline

    Wesley,
    I resolved the problem by doing a factory reset on my vault. I can still send the info you want if it will help in the future

    Ron Greenlee

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