Folders empty

Sanford S

• April 14, 2020 00:52
• Edited

The Music folder in my finder has been empty all night after working fine.  I can still listen to the music in the Vault and can continue to rip CDs as normal, but I can't then access the contents.  It's still on my network too.  How do I get it back?  I tried a reboot of my computer of course, but it didn't work. Thanks

0

• Official comment

  

  Wesley P.

  • April 14, 2020 18:01

  Hello Sanford,
  
  I'm sorry to hear you having issues finding your music on the Vault's internal storage. Typically when I have seen issues similar to this, it is due to the computer taking some time to populate all the contents of the Vault to this folder. What I would suggest is to try leaving your finder window open on the Vault's music folder for about 10 minutes or so to see if your music appears.

  If this does not help, please reach out to our support crew directly at support@bluesound.com for further assistance.

  Regards,
  Wesley P.

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