Play Queue stops

Dale Peterson

• April 12, 2020 14:56

When I create a lengthy play queue sometimes the music stops while playing, and can't be restarted.  Does anyone have insight about this problem?

0

• Official comment

  

  Wesley P.

  • April 13, 2020 17:52

  Hello Dale,
  
  I'm sorry to hear you are experiencing issues with your playback.

  The next time this issue occurs, please send a diagnostic log to us through the BluOS app so our support crew can investigate this further for you. The diagnostic log can be sent by going to  Help > Send Support Request through the BluOS app. The log will be included automatically with your request.

  Once we receive the log, a member of our support crew will review it and work with you to resolve this issue as soon as possible.

  Regards,
  Wesley P.

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