Node 2i doesn’t come alive from vacation mode

Massimiliano

• March 31, 2020 11:13

I put the node 2i in vacation mode (press and hold play-pause for 5 secs).

i am trying to get it back to work (same procedure but tried to hold it a lot longer),I tried disconnecting from mains and then applying the procedure too but it doesn’t come back from vacation mode .

no signs of life .

i know there’s no need for it ,nevertheless the procedure should be reversible .

 

thanks for your help 

0

• Official comment

  

  Wesley P.

  • March 31, 2020 16:31

  Hello Massimiliano,

  I'm sorry to hear you have been experiencing issues with your Node 2i.

  I have escalated this as a support request to our support crew to investigate this issue further for you. A member of our support crew will be reaching out to you shortly to gather some additional details and work with you to resolve this as soon as possible.

  Regards,
  Wesley P.

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