Library not showing - Android controller-


1 comment

  • Official comment
    Wesley P.

    Hello Hossam,

    I'm sorry to hear you are experiencing issues with your music library. The first thing I would suggest is to perform a Reindex Music Collection from your Android phone to see if this helps.

    You can perform this reindex by going to Settings > Music Library > Reindex Music Collection. Once this option is selected, the LED on your player will turn white indicating it is currently indexing. Once the LED returns to solid blue, please try closing and reopening the app and checking your library to see if this has helped to resolve the issue.

    If the issue persists, please contact our support crew directly at for us to investigate this further for you.

    Wesley P.

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