Bluesound Node2i disappears from network despite staying Blue

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    Wesley P.

    Hello Lignatow,

    From what you have described it sounds as though required traffic for BluOS discovery is being blocked on your network. What I would suggest is to ensure Multicast and IGMP Snooping are enabled on your router, as well as creating a DHCP Reservation for your players.

    If this does not help, please send us a diagnostic log from your player by going to Help > Send Support Request through the BluOS app and a member of our support crew will investigate this further for you.

    Regards,
    Wesley P.

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    lignatow

    Thanks Wesley.  Not entirely sure how to do this but will look into it.

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