I have tried for almost 4 years to love the Vault, I have asked for technical support, I have argued with my wife on multiple occasions when she wanted to get rid of it but I have reached the last straw.
Since I brought the Vault home is has not acted as advertised. Ripping CD's has always been a lesson in frustration. Some CD's would not load at all, some would load but only a portion of the songs and sometimes I had to reboot the whole system after every CD.
The grouping of multiple speakers would occasionally just not work or disappear and you would have to re add them, assume the system could find them, which wasn't always.
The software interface, although not as bad as it was when I first got it is still not user friendly. This is software written by geeks for geeks not for the average user.
The last straw has been the latest software upgrade, now the Vault has mind of its own. Songs just start randomly playing out of no where, some times they stop playing only to restart up again a minute or two later. The interface is not working at all. When you hit the stop button the music continues to play. I have had to pull the electrical cord twice now just to get the unit to stop playing.
I am done. For the cost of this system it should have worked much, much better than this. The concept for the Vault is brillant, the execution is a disaster.
I will be looking for a new wireless system starting today.
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