New router, old problems!

David R Willis

• March 18, 2020 18:32

I have now changed my all in one router/hub to a TPLink Archer VR 2800. The old problems of the players not receiving wireless has stayed. I have tried everything. The players appear in the drawer only when they are attached to the ethernet Cat5e connections I had installed because of this problem. Once again my players are not portable.When I open the WiFi connection drawer, 'No networks found' greets me. At one point they read TPLink, but that soon disappeared! Any advice?

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• Official comment

  

  Wesley P.

  • March 20, 2020 14:42

  Hello David,
  
  I'm sorry to hear you are still experiencing issues with your network.

  I have escalated this as a support request to our support crew to work with you further to resolve these issues.

  Regards,
  Wesley P.
• 

  David R Willis

  • March 18, 2020 18:34

  Message: Connecting bedroom to No.... comes up in the drawer.

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