C658 Stop Streaming Every Few Seconds



  • Official comment
    Wesley P.

    Hello Rob,

    I'm sorry to hear you are experiencing issues with your C658. To help us investigate this further for you, can you please provide us with a diagnostic log from your C658. The log can be sent by going to Help > Send Support Request in the BluOS app and the diagnostic log will be automatically included with your request.

    Once we receive your log, a member of our support crew will review it then work with you to find a solution to this issue as soon as possible.

    Wesley P.

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  • Avatar
    Gijs Kummeling

    Same here, but also without the HDMI. I also use Qobuz with BluOs and this problem exists for months already. Didn't manage to find a structural solution to this... Please release an update on BluOs or tell me how to fix this.

    Already did a complete factory reset today which has helped for an hour but then the issue occurs again!

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