Having Trouble Adding A New Player


1 comment

  • Official comment
    Wesley P.

    Hello Gregory,

    I'm sorry to hear you're having trouble setting up your Node 2.

    From what you have described it sounds as though your Node 2 is unable to communicate with the BluOS upgrade server to ensure it is on the latest firmware. What I would suggest is to temporarily connect your Node 2 directly to your router with an Ethernet cable to see if this provides a more reliable connection for the setup process.

    If Ethernet connecting the Node 2 does not help to resolve this issue, please contact our support crew directly at support@bluesound.com for further assistance.

    Wesley P.

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