Vault2 not connecting to Windows network

Richard Sargeant

• March 07, 2020 15:42

Hi,

My previously fully working Vault2 now offers no shares to my Windows network, so I am unable to connect to its internal storage. Windows displays an error message "Windows cannot access..."

I can PING the IP address, and the Vault can see my network shares and index the music on a Windows share, but not the other direction.

CMB networking is re-enabled.

Help please?

 

Richard

0

• Official comment

  

  Wesley P.

  • March 09, 2020 18:49

  Hello Richard,
  
  I'm sorry to hear you are experiencing issues accessing your Vault's internal storage. I have escalated this to our support crew to investigate further for you.

  A member of our support crew will be reaching out to you shortly to gather some additional details and work with you towards a solution.

  Regards,
  Wesley P.

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