latest BLUOS update

Adrien Kaulmann

• March 05, 2020 09:22

I am new to this community, so please do not hesitate to ask questions whenever you feel that my questions are not clear or not technically enough to you.

Well, yesterday evening the BLUOS app turned very slow, especially when switching from library to network services and back. After a while I was informed that there is a new software version for the BLUOS Module on my NAD-M32, so I proceeded with the update hoping the problem to resolve. After that I have updated all apps on Iphones and Ipads as well as BLUOS Controller on Mac. Still it seems that the app is very slow and doesn't take you to the desired features immediately when you ask to navigate the side panel.

At this very moment I am reindexing the library, hoping that the app will again respond as it used to.

Has anyone had the same experience with BLUOS?

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• Official comment

  

  Wesley P.

  • March 05, 2020 15:59

  Hello Adrien,
  
  I'm happy to hear that reindexing has helped to resolve these issues you are experiencing. If you notice this behavior occurs again, please do not hesitate to contact our support crew directly at support@bluesound.com or by submitting a request through the BluOS app by going to Help > Send Support Request.

  Regards,
  Wesley P.
• 

  Adrien Kaulmann

  • March 05, 2020 11:03

  Indeed, reindexing has finished now and BLUOS apps do work at the same speed they used to.

  Problem solved!

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