PULSE SOUNDBAR 2i

samuel spratt

• February 22, 2020 17:57

Firstly i have to say that 95% of the time i am very impressed with the sound quality and value for money that this soundbar delivers 

This is now my second soundbar ,first one replaced under warranty - the issue i have had with both soundbars is a harsh vibration at times when watching tv , movies 

I have moved the soundbar away from the tv stand unto carpet on the floor and still this problem keeps occurring

Has anyone had similar experience ? any advice greatly appreciated 

0

• Official comment

  

  Wesley P.

  • February 24, 2020 17:30

  Hello Samuel,
  
  I'm sorry to hear you're experiencing issues with your replacement Soundbar. I have escalated this to our support crew to investigate further for you.

  A member of our support crew will be reaching out to you shortly to gather some additional information and work with you to find a solution as soon as possible.

  Regards,
  Wesley P.

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