Music library problem

Answered

ŁUKASIEWICZ

• February 22, 2020 13:38
• Edited

I need some help. I’m new in BluOS. I have NAD C685 streamer and everything works perfectly except Library.

I made and double checked everything acoording instructions.

I shared folder on my PC witn Windows 10. It’s accessible by any other devices via wifi. BluOS controler discover it and then index files. After that  Libraly is not listed in my Navigation Drawer.

In repeated it with portable disc connected do wifi router and again it’s discovered and tracks indexed and Library is not listed in Navigation Drawer. Other devices like laptops are able to access it via wifi.

Have I missed something or done something wrong?

please help me.

 

Piotr

0

• Official comment

  

  Wesley P.

  • February 24, 2020 16:05

  Hello Piotr,
  
  I'm sorry to hear you're experiencing issues with your network sharing.

  To help us look into this issue further for you, could you please send a diagnostic log to our support crew by going to Help > Send Support Request in the BluOS app.

  The log will be automatically included with this request and a member of the BluOS support crew will reach out to you shortly after to work towards resolving this issue for you.

  Regards,
  Wesley P.

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