Presets sometimes play just a few songs

Julius

• March 01, 2020 10:49

I played presets on my M10 the other day and after four songs it played songs from the play-queue from before. I looked it up and saw, even though the playlist in the preset has 40 songs, it only added four and then returned to the rest of the songs from the previous play-queue content. Happened with iPhone and M10. Tidal, M10 and newest iOS hard and software iPhone Pro something.

0

• Official comment

  

  Wesley P.

  • March 02, 2020 16:20

  Hello Julius,
  
  I'm sorry to hear you're experiencing issues with your presets. To investigate this further I have escalated this as a request to our support crew.

  A member of our support crew will be reaching out to you shortly to gather some additional information and work with you to find a solution as soon as possible.

  Regards,
  Wesley P.

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