Vault 2 issue

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    Wesley P.

    Hello Al,

    Bluesound players are designed to be always on, always ready devices. When playback has been paused for 15 minutes, the players will automatically go into a low power standby mode. 

    With that being said, if you are noticing your Vault 2 begin playing music randomly, send us a diagnostic log from your Vault by going to Help > Send Support Request and we can investigate to see what could be causing this playback to begin.

    Regards,
    Wesley P.

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