Vault 2 issue



1 comment

  • Official comment
    Wesley P.

    Hello Al,

    Bluesound players are designed to be always on, always ready devices. When playback has been paused for 15 minutes, the players will automatically go into a low power standby mode. 

    With that being said, if you are noticing your Vault 2 begin playing music randomly, send us a diagnostic log from your Vault by going to Help > Send Support Request and we can investigate to see what could be causing this playback to begin.

    Wesley P.

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