Stereo Pair and Alexa

Answered

Rob Smith

• February 08, 2020 18:14

Hi

I am trying to link my BlueSound installation to Alexa without much success.

I have a pair of Pulse Flex speakers grouped as a fixed group stereo pair which has a name of "Study". If I go to Settings/Player It gives me a room name of PULSEFLEX-4B48 which I don't understand as this is clearly a single speaker name and not a room.

Alexa seems to need a default room - but how do I give the fixed group a room name? Further explanation and help would be appreciated. The Alexa App guide pdf is pretty meaningless if you cannot set up the basics.

1

• Official comment

  

  Wesley P.

  • February 10, 2020 19:20

  Hello Rob,
  
  The Alexa skill will look for the primary player of the group and not the group name when issuing commands through your Amazon Alexa. What I would suggest is to go to Settings > Player and give this player the room name you would like to use with your Amazon Alexa.

  If this does not help, please contact us directly at support@bluesound.com or by going to Help > Send Support Request through the BluOS app to have us look into this further for you.

  Regards,
  Wesley P.

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