Unable to Add Custom Station to TuneIn via BlueOS

Wayne Ernst

• February 10, 2020 04:44

I'm having an issue with TuneIn and adding a custom station via the BlueOS controller software.  When I go to "Favorites" and "Add a Custom Station" I am prompted for my TuneIn ID and Password.  However, after selecting the "OK" button, the login popup box disappears and I can't add a station.  I've tried several times, but without success.  Thanks.

P.S. - I did read through the 3 or 4 other threads where this question was asked and it appeared at the time, their issues were resolved.  Yet, I found it odd that I'm following the instructions and it's not working for me.

1

• Official comment

  

  Wesley P.

  • February 10, 2020 20:07

  Hello Wayne,
  
  The issue you have noticed is a graphical glitch with the BluOS desktop app where instead of Name and URL it will ask for Username and Password. Although the BluOS app is asking for the incorrect information, inputting the station name as Username and the station URL as Password will still work to add this station as a TuneIn favorite.

  With that being said, our Quality Assurance team is aware of this issue and currently working to resolve it in the next available desktop app update.

  Regards,
  Wesley P.
• 

  Wayne Ernst

  • February 10, 2020 05:11

  Edit: It looks like I found the issue.  When using the BlueSound interface/app on my Windows 10 computer, I'm not able to add a custom station.  However, when using the BlueSound app on my Android based tablet, I can add a custom station without any issues.

  0

Please sign in to leave a comment.