Node 2 red light

jack van leeuwen

• January 31, 2020 13:30

This week I suddenly had problems with my node 2 player which is connected hard wired in my network

Red light on top and in front

Downloaded the latest firmware put it on usb and installed it (seems that the version I got was the same as the one on the node2)

Worked for a while say some hours and again problems but now general hangup while lights where blue ...touching screen doesnt change a thing and not visable in network 

Off and On with power cord left me in a red light situation 

Anyone tips to get the player back to life ???

0

• Official comment

  

  Wesley P.

  • January 31, 2020 17:29

  Hello Jack,
  
  I have escalated this to our support team to investigate further for you.

  A member of our support team will be reaching out to you shortly to gather some additional details and work with you to find a solution as soon as possible.

  Regards,
  Wesley P.

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