Bluetooth connectivity issues both directions

Answered

Comments

5 comments

  • Official comment
    Wesley P.

    Hello Ed,

    When pairing Bluetooth devices it may take between 2 to 5 minutes for devices to appear due to the Bluetooth protocol standard. What I would suggest is to give your Bluetooth devices 2 to 5 minutes to appear and if you are still unable to connect, send us a diagnostic log from your Node 2i by going to Help > Send Support Request in the BluOS app so we can investigate this further for you.

    Regards,
    Wesley P.

  • fafa44

    Hello Ed,

    Have you got any solution?

    I have the same issues.

    Thanks in advance.

    Regards

    Fabrice

     

     

    0
  • Roger Williams

    How do you send a diagnostic log?

    0
  • Tony W.
    Product Support Manager

    send us a diagnostic log from your Node 2i by going to Help > Send Support Request in the BluOS app so we can investigate this further for you.

    0
  • François Dorion

    A solution would be nice since we seem to be quite a few with this issue. Thanks in advance.

    0

Please sign in to leave a comment.