Latest Desktop App not Working

Answered

Rob Smith

• January 27, 2020 12:29

After installing the latest desktop app it will not now run on my PC. The software is running but the window is not displayed. I am running the latest Windows 10 Pro 64 bit operating system. 

Can someone suggest how to fix the problem?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • January 27, 2020 17:05

  Hi Rob

  Right-click the Windows bottom Taskbar and select Cascade. If the BluOS App does not appear, please enter the Control Panel and uninstall the App. Restart your computer then download a new version from www.bluesound.com/downloads and install it.

  If problems persist after that, please e-mail us at support@bluesound.com so we can take a closer look via a remote session.

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