Opening Windows 10 desktop app.

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  • Official comment

    Hi Boyd

    Your laptop is not connected to the same network as your Players. Please ensure it is...  if problems persist, please e-mail us at support@bluesound.com

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    Boyd Alldredge

    Sure wish they would have answered this question, because I have the same thing going on.

    The screen just says "24-Bit Hi-Res Music" and won't go to anything else so I'm having to use my phone app.

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    Malcolm Yates

    With regard to the problem of opening the Windows 10 desktop app, I resolved it by unplugging all the TP Link powerline adapters and starting from scratch linking them again to my network. When I go away, I no longer switch off the adapters. This approach has ensured the continued and uninterrupted connectivity of my three pieces of Bluesound equipment - a Vault, a Node and a Powernode - to my network. I use the desktop app on a desktop PC and not on a laptop, and I have a wired network. I hope this response is of some help.

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