Cover art remains too large

Answered

Comments

3 comments

  • Official comment
    Tony W.
    Product Support Manager

    If you are not using embedded artwork, you will have to purger the Index by selecting Help, Diagnostics, Rebuild Index when changing Artwork.

    Please see this link for all Artwork Details; https://support.bluos.net/hc/en-us/articles/360000368827

  • Frans R

    Once an uploaded oversized cover is marked as such, the black image with the message is very hard to remove. It seems like time is needed before the system un-marks it. Tried several methods of which replacing by a small enough cover, and re-indexing, rebuilding and reload artwork are the most obvious. The only thing that really helps is replacing the cover with a resized one, rebuild the library, reload artwork and then temporary move the correct cover to a subdirectory. Next day place it to the right spot and problem is solved with re-indexing. Maybe being more patient is also a solution. But I expected that reload artwork would and should be enough.

    By the way, I work in the windows app.

    0
  • Frans R

    That's what I do, without success. Only temporary removing the image, rebuild index under help, replace the image and then standard re-index solves the problem.

    1

Please sign in to leave a comment.