"WiFi not connected" when it is



1 comment

  • Official comment

    Hi Neil

    We have seen this if your phone has been 'asleep' and you pick it up and open/switch back to the App immediately while it is still waking up. It can take a few seconds for Android's OS to realise and report Wi-Fi is active (it was really bad on iOS 11 iPhone 7s...). 

    I suspect that is what is happening but if it is becoming more persistent or problematic, e-mail the Nokia model number and Android build version (both available on the setti9ngs page under about the phone) to support@bluesound.com so we may report it to QA for further testing...

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