Bluesound Node 2 No Sound

Answered

Kevin Rendell

• January 06, 2020 20:14

Hi,

My Node 2 has been working fine but last night a installed a new subwoofer into my Pre-amp and now i have no sound coming from the Node 2.

Its playing tracks according to the App but i cannot get any sound into my Pre.

My other sources into the Pre are still working Fine.

I have performed a Factory Reset and its still not working.

Can you please help.

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• Official comment

  

  Tony W.

  Product Support Manager

  • January 06, 2020 21:34

  Hi Kevin

  A factory reset would not affect your hardware connections. Please send us a more detailed description of your connections including makes and models to support@bluesound.com so we can help troubleshoot. I suspect the issue is a setting in your Pre-amp though.
• 

  Kevin Rendell

  • January 06, 2020 22:09

  Hi,

  I utilise the Coax digital out of the Node into a Nuprime DAC10.

  I use the volume setting of the DAC10 as my Preamp.

  Other sources into the DAC10 are working OK

   

   

  Kev

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