Playing Amazon High Res audio throws a Remote service error: Only http and https URL schemes supported



1 comment

  • Official comment

    Hi Patrick

    Remote Service Errors are not software bugs, they are communication errors with the server that is supplying the music. Please select, Music Services, Amazon Music and log out. Select Help, Diagnostics, Reboot to restart your player. Once the Player returns to 'Ready Mode' (blue LED). Please select Music Services and log back into Amazon. This will refresh your credentials and certificates with the Amazon servers. 

    If the problem persists, please see and ensure that if your player is connected wirelessly, you have Excellent or Good network signal strength for Hi-Res content.

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