M12 BluOS not visible when in Standby

Answered

Stephen campbell

• December 22, 2019 18:33

Hi,

I have both the M10 and the M12 in my home and quite unhappy that the M12 is not visible from ROON nor Spotify as an endpoint when in standby. The M10 goes into auto standby, shutsdown but the BluOS remains on the network and wakes up the M10 once connected. This is not the case with the M12.

Can this be resolved?

Also, the M12 does not go into auto-standby if I stop playing music to it, even though the option is selected to do so.

0

• Official comment

  

  Wesley P.

  • December 23, 2019 20:52

  Hello Stephen,
  
  To have your M12 respond to the BluOS app while in standby mode, you will need to ensure Network Standby is enabled on your M12. You can find this setting on the front panel of your M12 by going to Setup > Control Setup. Once this setting is enabled your M12 will stay in the BluOS app even while in standby and will wake itself once a command is sent to this player through the BluOS app.

  Regards,
  Wesley P.

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