Alexa unable play album/anything from My Music on Amazon Unlimited HD service

Answered

Timothy Williams

• December 18, 2019 01:46

From the full list of BlueOS Amazon Alexa Skills in the Guide, it appears that the only three things it is possible to request from Amazon Music Unlimited HD are:

1. “Alexa, ask Blue Voice to play favorites on Amazon”
2. “Alexa, ask Blue Voice to play new music on Amazon”
3. “Alexa, ask Blue Voice to play top music on Amazon”

This implies two things:

1. It is not possible to play anything from My Music on Amazon Music Unlimited using Alexa.
2. It is not possible to plan a specific album or track from Amazon Music Unlimited using Alexa.

Are both of these things correct?

0

• Official comment

  

  Tony W.

  Product Support Manager

  • December 18, 2019 16:41

  Workaround for Option 1 is to set preset and have BluVoice play preset x (you can make up to 40 presets). Option 2, I am told, is possible but only in The United States due to the way Amazon's Servers work, I cannot verify personally, as we are on the north shores of the Great Lakes.
• 

  Timothy Williams

  • December 18, 2019 20:26

  Thanks, Tony. I will try the preset suggestion. Option 2 hasn't worked for me in the US so far. For example, the command

      "Alexa, ask blue voice to play the album american beauty on amazon music unlimited"

  was interpreted by BluOS Voice Control as a music_play_category request, and it responded

      "I didn't understand the category you requested."

  (This is from looking at the Activity log in my Alexa app.)

  0

Please sign in to leave a comment.