Cannot connect to Vault2i via Explorer

Answered

David R Willis

• December 20, 2019 18:29

Hi all,

I cannot connect my Vault 2i via Explorer. I open Explorer type in \\198.168.1.***\shared. I then get a message "\\198.168.1.***\shared cannot be found". I had the Music and Rip file open and did some work on my files. I closed the explorer and then tried to reopen it. That was 2 hours ago. I have powered down all my players and router and rebooted them all. I still cannot access the Music files. Any ideas? I opened Control Panel>Turn Windows Features on and off> checked SMB1.0/CIFS box after checking this site.

0

• Official comment

  

  Wesley P.

  • December 20, 2019 21:07

  Hello David,
  
  I can see you currently have a request open with us regarding this same issue. Please continue to work with Jana to find a solution for your particular issue.

  Regards,
  Wesley P.

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