No connection to WiFi, TV or Spotify

Answered

Comments

2 comments

  • Official comment
    Avatar
    Wesley P.

    Hello Regin,

    I'm sorry to hear you are experiencing issues with your new Bluesound players. I have escalated this to our support crew to investigate further for you.

    A member of our support crew will be reaching out to you shortly to gather some additional information and work to resolve this for you as soon as possible.

    Regards,
    Wesley P.

    Comment actions Permalink
  • Avatar
    Regin Jensen

    Thanks.

    Yesterday I managed to get the HDMI Arc to work. But only through the Powernode. The Pulse2 kept getting on the network and off. on and off. So I had sound from the speaker like.. 3 seconds, 2 seconds pause..then 2 seconds with sound.. then 3 seconds no spund..etc - eventuallly I pulled the powerplug.

    But still cannot get Spotify to work at all. Not connection. It shows the grouped speakers and if I ungroup, it shows the node and the pulse . but when trying to connect to either, it tries to connect for like 10-15 seconds - then stops.Back with no sound.

     

    0
    Comment actions Permalink

Please sign in to leave a comment.