No connection to WiFi, TV or Spotify




  • Official comment
    Wesley P.

    Hello Regin,

    I'm sorry to hear you are experiencing issues with your new Bluesound players. I have escalated this to our support crew to investigate further for you.

    A member of our support crew will be reaching out to you shortly to gather some additional information and work to resolve this for you as soon as possible.

    Wesley P.

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  • Avatar
    Regin Jensen


    Yesterday I managed to get the HDMI Arc to work. But only through the Powernode. The Pulse2 kept getting on the network and off. on and off. So I had sound from the speaker like.. 3 seconds, 2 seconds pause..then 2 seconds with sound.. then 3 seconds no spund..etc - eventuallly I pulled the powerplug.

    But still cannot get Spotify to work at all. Not connection. It shows the grouped speakers and if I ungroup, it shows the node and the pulse . but when trying to connect to either, it tries to connect for like 10-15 seconds - then stops.Back with no sound.


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