Powerline extenders

Answered

Peter Reilly

• November 29, 2019 11:37

I am running Two mini pulses and two pulse 2 players. I use a BT smart hub and synology NAS - windows 10 PC app or iphone 6S . Wireless connection no problem but as I have extender option I would prefer ethernet connection. I use a combination of BT extenders (flex) 500 and 600. All is fine until something changes - like a power outage or BluOS upgrade , one player fails and then the whole thing fails.

I notice the option 'when creating stereo fixed group ' and when choosing left or right speaker ( where audio is playing ) does not work when hard wired.

Any thoughts - Bluesound have blamed the router

Thanks

Peter

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 29, 2019 13:52

  Bluesound have blamed the router

  Well, not the routers per se but the entire network setup... consider DHCP reservations and ensure your extenders truly support Multicast.
• 

  Peter Reilly

  • November 29, 2019 14:00

  Will do - Thanks

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• 

  Peter Reilly

  • November 29, 2019 14:10

  my DHCP options are

  DHCP server

  Enabled: yes /no ?

   

  Authoritative DHCP: on/off ?

   

  There is no mention of 'multicasting' in specifications.

  Can you suggest an alternative which would work ?

  Thanks

   

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• 

  Tony W.

  Product Support Manager

  • November 29, 2019 14:13

  Hi Peter

  You are looking for DHCP Reservations. I am escalating your request and our Support Crew will work with you 1:1 directly on this.

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