Node 2i and a peculiar track confusion of one song only!

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    Tony W. - Product Support Manager

    Hi Palle

    Is this in the App for Windows or Mac - does it show fine on a phone or tablet? Is the tracknumber tag "5" or "05"?

    I think I have seen this where the Desktop app may be processing the field as alphanumeric and not numeric when sorting. If this is a case, our QA Team has seen it and reported it to our Software Development team.

    If it's something else, we will need more details including maybe a copy of the file. Send Support Request in the App so we may see the log file.

     

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    Palle Jensen

    it is on Mac Catalina 10.15.1 and the result is shown same on iOS 13.2.3

    actually I think it started with the track being unnumbered but then having  the title preceded by a '05', now it has its ovn track number, but still residing on top.

    I attach a screenshot from Mac , mind you it is the version where the odd one is numbered '6'... if you wonder about the tilted cover, I used this at a time to force iTunes to accept MY version of the cover :-)

    whether its alpha numeric or not I don't know, only that what I see in iTunes is 'as it should be', but maybe down inside the metadata something is a bit off?

    I am not sure what you mean by see the log file, but I will of course send what you need

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    Palle Jensen

    Hmm

    got a hunch and used 'Tag.app' to check, rather than itunes. it turned out that on the odd song there was no '1 of 1' disk entry. once this was corrected to be as for the other tracks, the odd one was accepted by 'the family'

    so now you know too

    Palle

     

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    Tony W. - Product Support Manager

    Glad to hear you resolved it and yes Disc numbers do need to match throughout.

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