Pulse Mini problems
Answered
Update the mini to newest firmware a couple of days ago only to find it will no longer play anything.
It's connected to a Google mesh and connects ok but shortly after gets problems.
Tried to reset it and then played for a few seconds before entering complete silence again.
I have had the 2 Google mesh for around 6 month (wireless connected) without any problems until the update.
Everything works in the app and the player has blue light.
Any ideas ?
Thanks in advance
LarsV
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Official comment
When was the last time your Google Mesh was restarted? Network routers can also build-up cache...
If your Player is frequently dropping off your network, part of the reason can be your network router's cache needs clearing.
- Please power down your players and any other network-attached devices. (Laptops, tablets and smartphones you can simply put in Airplane Mode).
- Unplug your router for 30 seconds then plug it back in
- Wait 5 minutes
- Start powering up all your Players and network devices.
- Reconnect your tablets and laptops
- Relaunch the app
This will reset your network router's cached addresses. Setting a DHCP reservation for devices will help.
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I tried to reset it completely to no help, I also discovered that it was playing ok through the headphone jack !
I also tried to put it on wired network with a reset - no sound
Tried to use another wifi via my phone - no sound.
Called the shop where I bought it asked them if it was still under warranty - it was until yesterday, but the agreed to look at it anyway (they couldn't make it play either on their network).... so now I'm looking forward to hear what happened :)
Thanks for helping out.
LarsV
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