Error Message Iphone "invalid parameters"

Answered

Brad Landis

• November 26, 2019 21:34

Not exactly where this should be posted.   

Did a search only other mention is from 3 years ago.  Purchased this factory refurbished from Safe and Sound so previously used.  

Each time I open the app I get two of the same messages "Invalid parameters".  I used to get a third message after those two that had to do with Napster.   I went in and found previous owners email in the Napster login.   Removed it, and hit log out.   That message is gone now.   

Again, I get this same error message twice each time I open the app.   

Iphone 6S using Qobuz.  

 

 

 

0

• Official comment

  

  Tony W.

  Product Support Manager

  • November 27, 2019 13:09

  Hi Brad

  There are some lingering effects from the previous user. Please factory reset the Player; https://support1.bluesound.com/hc/en-us/articles/200272046

  If problems persist, Help, Send Support Request in the App.

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