Node 2i and Roon Playback Truncation Problem

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6 comments

  • Official comment
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    Tony W. - Product Support Manager

    Hi Ken

    If the issue only happens with ROON but does not happen when selecting the song from your NAS with a Local Library in the BluOS App, then this issue is with ROON. Please contact ROONLabs.

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    Ken Krutsch

    Thanks, Tony. I have contacted Roon Labs and their support team is going to attempt to reproduce the issue.

    If they are able, then Roon will be contacting Bluesound, in response.

    Thanks.

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  • Avatar
    Jeffrey Schmidt

    Hello Tony,

    I'm having a similar issue with a Node 2.

    Here is the response from Roon:

    Bluesound has been made aware of the issue. Any fix will have to be from their end of things, so I recommend you reach out to them for updates as we do not have visibility into their development schedule.

    -John

    Here is a link to the thread:

    https://community.roonlabs.com/t/bluesound-playback-truncation-problem/

    Can you give an update on the situation?

    Thank you.

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  • Hi Jeffrey

    in speaking with our product development team, they are aware of the issue but unfortunately, we don't have any timelines we can share. Follow us on Twitter @BluesoundHiFi for news on releases and updates.

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    Ken Krutsch

    Hi Tony,

    I understand the timelines issue, but can you share if this is something Bluesound will commit to fixing?

    Thanks.

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    Jeffrey Schmidt

    Hello Tony,

    A little more than "we are aware the issue" would be helpful. 

    The Node 2 is supposed to be Roon Ready.

    Thank you.

     

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