Cannot move or delete files on server

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6 comments

  • Official comment
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    Tony W. - Product Support Manager

    Hi Justin

    I have escalated your issue as we will have to reach out directly to you to resolve this issue. Please keep an eye on your e-mail box for next steps.

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    Marcello Vincenti

    Hi at Bluesound

    I have the same issue. Is there a solution?

    Thanks and regards

    Marcello

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    Tony W. - Product Support Manager

    Hi Marcello

    You need our help to assist - I am escalating your issue.

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    Supachai Chanathipat

    I have the same issue. Is there a solution?

     After Ripped cd. Storage (music and mp3) appears 2-3 folder with the same name, and in the folder don't have album and song, But if look in the BluOS app there are still folders album and songs.

    I try edited or deleted, but can't...

    Thanks and regards

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  • Hi Supachai

    We have to assist you remotely here - I am escalating your issue and we will be in touch...

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    Éric Duchene

    Hello,

    i have the same trouble: 2/3 folders can't be opened, changed, deleted and so on.. The same answer "The operation can’t be completed because you don’t have permission to access some of the items". And when I ask "informations" about the folder, there is 0 byte.. but I can listen the music with the BOS Controller..

    I have a MacBook Air and I'm with BigSur IOS.

    Thanks a lot.

    Eric

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