NAD C658 Subwoofer level too low

Answered
Eli Barbie
  • Edited

Hi

 

I just got my new C658. I have two SB-2000 subwoofers. On each subwoofer there are two inputs. I use one of each input to connect my Denon X4400H AVR, and the other to connect to the C658. When I run Audyssey calibration on the Denon, the subwoofer trim needs to be at 12 o'clock which gives decent volume.

 

But when playing music using the C658, I have to set the subwoofer trims to maximum and still, the sub output is not loud enough. I could not find a way to adjust the subwoofer volume using the Bluos app. 

 

I haven't run Dirac live calibration yet (I'm postponing it until after I upgrade to the full version and receive my ordered umik-1). So maybe that's the problem? 

Can Dirac live adjust the volume of the subwoofer for playback? Is there any way to manually adjust subwoofer levels? 

Thanks


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Comments

2 comments

Date Votes
  • Official comment
    Tony W.
    Product Support Manager

    Hi Eli

    This is a question for NAD Electronics...  support@nadelectronics.com

     

     

  • Eli Barbie
    • Edited

    Just updating that after working on this issue with NAD support, and after sending my unit back to a repair facility, it was confirmed to be a hardware malfunction. I'm now waiting for a replacement unit... So, the low subwoofer volume is a hardware related problem (I also had noises coming out of the subwoofer output when Line 1 is selected w/o a source being connected to it).

     

     

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