Vault not powering up

Answered

Matt H

• November 08, 2019 16:42
• Edited

After completing the most recent update I am now unable to power up my vault. The power node seems to be working fine but there are no LED's or indication of life in the vault. I have tried unplugging everything and restarting the router but still no luck. 

Any help would be appreciated. 

0

• Official comment

  

  Wesley P.

  • November 08, 2019 21:08

  Hello Matt,
  
  I'm sorry to hear you are experiencing issues with your Vault. I have escalated this up to our support crew to investigate further for you. 

  A member of our support crew will be reaching out to you shortly to gather some additional information and help provide you with a solution as soon as possible.

  Regards,
  Wesley P.

Please sign in to leave a comment.