Amazon Music BluOS menus have no Artist name next to Track names & Album titles!

Answered

David Lackey

• November 07, 2019 21:26

Trying out Amazon Music HD with a free trial, but with BluOS it is pretty much unusable for browsing titles.  Lists of Tracks and Albums do not show who the artist is.  That's nuts.  Will have to cancel if we can't get Artist names next to Album and Track titles.  This issue is on New, Charts, Recommended, and even My Music.

1

• Official comment

  

  Wesley P.

  • November 08, 2019 16:20

  Hello David,
  
  Since BluOS uses Amazon Music's third-party API, we are only able to pull details which are provided by their app. At this time, what you have described is a limitation of Amazon's third-party integration however we have received similar feedback regarding the lack of functionality of Amazon's API. Our Quality Assurance team is aware of this feedback and are currently working directly with Amazon to try to provide a more intuitive listening experience in a future update.

  I do not have any further details at this time but rest assured we will continue to work with Amazon to help improve their integration into BluOS.

  Regards,
  Wesley P.
• 

  David Lackey

  • November 08, 2019 16:28

  Not to be a jerk about it Wesley, but the 3rd party integration with SONOS shows the artists names properly.

  

  

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  Mathias

  • April 19, 2020 12:54

  I strongly agree with David: Not showing the artist name is very annoying. Please, please fix this problem soon.

  The fact that other third party integrations (as shown by Davids screenshots) are able to list the artist name shows that the Amazon API supports this!

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  John Kurkis

  • April 29, 2020 18:47

  This is odd. Because on my Android phone I see the Artist but not in the Windows application

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  Tony W.

  Product Support Manager

  • April 30, 2020 12:49

  Thanks for the feedback but it is a conversation our Business Development team is having. Feel free to let Amazon's support team your thoughts too as it is their service. Thanks for your patience.

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  Peter Kuehnel

  • March 28, 2021 00:43

  Another year passed and nothing happend! This is really sad. I'll wait another 6 month and then I will throw my Bluesound stuff on the ebay market. Sorry, but these are basics. We still get the same answers from the BlueOS Team.

  This is really sad. Dear BlueOS Team please help! Thanks. Peter K.

  By the way I addressed that to amazon as well. Unfortunately I invested some thousands in Bluesound.

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