Amazon HD integration - not really working?

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    Tony W. - Product Support Manager

    Hi Robin

    I am having a hard time reproducing your issue. Please select Music Services, Amazon Music and log out. Select Help, Diagnostics, Reboot to restart your Player. Once the LED returns to blue, select Music Services again and log back into Amazon. If problems persist, please select Help, Send Support Request so we may see the Player Log.

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    Robin Smith

    This is referring specifically to the PC client NOT IOS - as you are using there. The IOS client works much better, though tracking down Ultra HD is difficult.

    Apologies for not mentioning the client version in the original post.

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    Tony W. - Product Support Manager

    Hi Robin

    Our QA team has replicated the issue here and have passed it along to our Windows/macOS App development team to resolve in a near-future update.

    Thanks for your patience.

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