Amazon HD integration - not really working?

Answered

Robin Smith

• November 01, 2019 12:04

 

As an example I want to listen to Iron Maiden, so click on "Amazon Music", click on Search, Iron Maiden, select Amazon Music and get a list of results including the Iron Maiden Artist.

 

Selecting Iron Maiden artist I get a grand total of FIVE results -

• Top Songs
• Somewhere Back in Time
• The Number of the Best
• Fear of the Dark 
• The Book of Souls

and that's it! 

Further selecting, for example, The Number of the Beast, only 5 tracks from the Album are displayed?

Not particular usable in it's current form, unless I'm missing something there?

 

 

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 01, 2019 12:50

  Hi Robin

  I am having a hard time reproducing your issue. Please select Music Services, Amazon Music and log out. Select Help, Diagnostics, Reboot to restart your Player. Once the LED returns to blue, select Music Services again and log back into Amazon. If problems persist, please select Help, Send Support Request so we may see the Player Log.

  
• 

  Robin Smith

  • November 01, 2019 13:28

  This is referring specifically to the PC client NOT IOS - as you are using there. The IOS client works much better, though tracking down Ultra HD is difficult.

  Apologies for not mentioning the client version in the original post.

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• 

  Tony W.

  Product Support Manager

  • November 01, 2019 19:57

  Hi Robin

  Our QA team has replicated the issue here and have passed it along to our Windows/macOS App development team to resolve in a near-future update.

  Thanks for your patience.

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