Recent player upgrades and loss of groupings

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4 comments

  • Official comment
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    Wesley P.

    Hello David,

    I can see you currently have a request open with our support crew for this specific issue. Please continue to work with Kyle and we will do what we can to provide you with a solution as soon as possible.

    Regards,
    Wesley P.

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  • Avatar
    Eddy Rutten

    Hi David,

    I have similar issues after the update to version 3.6.5 and update to 3.6.6 didn't solve it either. 

    Question, if you use a USB drive does your grouping fail then? In my case it works with a USB drive or when playing internet radio.

    But when using a network share it will crash after a couple of hours playing.

     

    Regards,

    Eddy

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    Oskar Hedbratt

    Please post any solutions here on the forum. What is the point of a "community" if every answer is hidden in your ticket system somewhere?

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    Tony W. - Product Support Manager

    Hi Oskar

    Network issues should be troubleshot using www.bluesound.com/network101 - if issues persist, we have to, unfortunately, troubleshoot beyond that individually as each network environment is unique.

    Thanks for understanding.

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