Problem with App Communicating with Bluesound Node 2

Answered

Dean Schenk

• October 30, 2019 18:07

I have been having problems with the app communicating with my Bluesound node.  So, I updated the app and that didn't help.  I unplugged and plugged in the player, no change.  I deleted and re-installed the app and still doesn't work.  I can push the play button on the player and it will play the last Tidal playlist that I was playing so I know it's connected to the internet.  I can connect to it via Bluetooth and it will play.  But when using the app it just does not work.  Any ideas? 

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• Official comment

  

  Wesley P.

  • October 30, 2019 22:25

  Hello Dean,
  
  I'm sorry to hear you have been experiencing issues with your BluOS app. If any of these issues should show up again, please contact our support crew directly at support@bluesound.com or by going to Help > Send Support Request through the BluOS app and we will gladly look into this further for you.

  Regards,
  Wesley P.
• 

  Dean Schenk

  • October 30, 2019 18:45

  Now I cannot even add my player back on my app. 

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  Dean Schenk

  • October 30, 2019 20:52

  Well, after reloading the app again, closing it, walking away to think about what could be wrong, it healed itself!  I opened the app and it connected and is working for now.  Wow, what a buggy app.

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