Blusound Node 2i stops playing

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6 comments

  • Official comment
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    Wesley P.

    Hello Leandro,

    I'm sorry to hear you are experiencing issues with your Node 2i. I have escalated this to our support crew to investigate further for you.

    A member of our support team will be reaching out to you shortly to gather some additional information and provide you with a solution as soon as possible.

    Regards,
    Wesley P.

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  • Avatar
    Eric Lindeman

    Same problem here also.

    my Node 2 is connected wired and was playing flawless until the two latest updates.

    when selecting a new album on Tidel the stream started as expected, but after 1 minute and a couple of seconds my player is pausing the stream. when pushing play again, the rest off the playlists is played normal until selecting a new album with the same behavior.

    I also have 2 Pulse 2i players and they don't have this problem.

    thanks in advance for your response

     

     

     

     

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  • Avatar
    Tony W. - Product Support Manager

    HI Eric - send us your log file by selecting Help, Send Support Request and we can take a closer look.

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    Paul Rider

    I seem to have the same problem. It did not occur when I was trying Roon and the Node 2i was an Roon endpoint. I have only had the device for 3 weeks. The firmware is up-to-date and it is wired connection to my home network.

    I appreciate your time.

     Thank you,

    Paul

     

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    Leandro Detoni

    Problem did not disappear. Support center came online, changd WiFi band on Node 2i and that was all they did. It worked for a couple of days.

    Still have the problem, extremely disappointed with the Node 2i.

    EUR 500,00 go to trash bin. I was much happier with Chromecast Audio.

     

     

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    Tony W. - Product Support Manager

    Leandro

    It would probably be more economical and ecological to rather than throw it in the trash you contact support again and let them know the problem persists. They will be happy to troubleshoot further.

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