Android BluOS Controller 3.6.1 does not fixes landcape mode in Hi-Res screens !!!!!!

Answered

Laurent

• November 04, 2019 09:43
• Edited

Hello Blusound team,

I have just installed BluOS Controller application version 3.6.1 (released on October 31st). It displays the exact same issue than version 3.6.0 in landscape mode on my Galaxy Tab S4 tablet.  

While this issue is not fixed, please provide a downloadable version of application 3.4.x, which does not automatically upgrade to buggy 3.6.0 ou 3.6.1

Thank you

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• Official comment

  

  Tony W.

  Product Support Manager

  • November 04, 2019 16:31

  Hi Denony

  Please uninstall and reinstall the App completely. If the problem persists, please e-mail us the make and model of your Android device (Tab S4) along with the release of Android on your tablet.

  Thanks for your patience.
• 

  Laurent

  • November 04, 2019 20:07

  Hello Tony,

  I have tried, but it did not resolve the issue. :-(

  I tried to :

  - Delete application data / swipe application cache and restart the tablet.

  - Uninstall / reinstall application (strange : application switches to portrait mode when during initialization steps....)

  - Reset my Node 2 to default settings

  So, I emailed to Bluesound support team, again  ...

  Android BluOS Controller : 3.6.1 (build 2216)
  Player : Node 2,
  Player Firmware : 3.6.6
  Android Tablet : Samsung Galaxy Tab S4
  Android version : 9.0 (official release, last update (November 1, 2019) installed)

  

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• 

  Tony W.

  Product Support Manager

  • November 04, 2019 20:50

  Yup - saw your post here; https://support1.bluesound.com/hc/en-us/community/posts/360037007774

  Please see my update there... I am going to close this thread and ask everyone to follow that link for updates.

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