NAD M10 BLUOS

Answered

Matt Sercombe

• October 22, 2019 07:00

Hi

I'm running a brand new M10, which is connected over WiFi until the ethernet extension is wired in.  I have been using Roon to stream TIDAL and playing my own music via RCA from my Astell & Kern.

I've repeatedly tried to connect my remotes (Samsung Note 10+, iPad Gen 4) to the NAD with no success - through the 'add player' menu.  It seems BLUOS cant see the player, but Roon can.

SW upgrades all done on the NAD.

Error code attached 

0

• Official comment

  

  Wesley P.

  • October 22, 2019 22:02

  Hello Matt,
  
  I'm sorry to hear you are experiencing issues with your M10. The error message you have provided is related to Roon integration and I do not believe it is a definitive cause for these issues you are currently experiencing. I have escalated this to our support crew to investigate further for you.

  A member of our support crew will be reaching out to you shortly to gather some additional information and work to provide a solution for you as soon as possible.

  Regards,
  Wesley P.
• 

  Matt Sercombe

  • October 22, 2019 07:02

  Error:Broken pipe Raat:raat_pcm01:pcm/4800/24/2/mqaCore+-1/48

  Is this Roon related?

  0

Please sign in to leave a comment.