Firmware update fails OTA on Soundbar 2i

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  • Official comment
    Tony W.
    Product Support Manager

    Hi Lasse

    The issues you are seeing are networking related and not the SOUNDBAR. If you can, (and I realise this is not easy with a SOUNDBAR), plug a LAN cable into the back, unplug the player for 5 seconds and then plug it back in. In the meantime, I am escalating your issue to our Support Crew to help troubleshoot your router for a long term solution. I suspect they will recommend making a DHCP reservation in your router for the SOUNDBAR.

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