Hello, as an integrator in the premium sector, we're encountering more environments where BlueSound's auto-discovery of the player does not work. Most of the premium residential environments these days are using enterprise wireless platforms which often don't work well with BlueSound's mDNS auto discovery method. Unlike standard residential environments, auto discovery also does not solve a problem in high-end sectors as we are not having users use their smartphones or other multi-use devices to connect to their BluOS devices; they use dedicated provisionally MDM provisioned tablets that never leave the home. From the IT perspective, it would be helpful if we had a choice to enter the IP of the players manually in the app.
Having a choice to bypass auto discovery and enter the address manually would avoid the overhead on the IT side of mDNS provisioning which can be quite burdensome as it's one more area to QA with every WLC firmware change. In recent reviews, we learned it was adding hours to some projects to accommodate BlueSound autodiscovery. In some very recent instances, we found it was not possible to integrate BlueSound. Simply being able to specify the address of the player would simplify the integration, provide universal compatibility with top end enterprise network platforms, and allow for higher priority items such as access point or WLC upgrades, etc. to occur without concern it would effect discoverability of the BlueSound player.
I'm taking the time to write this because, in other respects, the BlueSound player offers a nice Hi-Fi pairing to bring artistic truthfulness to content received from streaming providers. Giving the choice to administratively bypass auto discover in the app would help streamline the installation and improve ongoing support / user experience in the premium niche where the benefit of auto-discover wouldn't be realized since the control tablets never leave the premises and the end users are never configuring the app themselves.
Thank you for the consideration.
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