Now playing screen missing bar with album art on tablet

Answered

Rob Koenis

• October 18, 2019 07:55

On the phone in landscape mode you get a bar with album art of the next songs to play at the bottom.

On my tablet it does not show this bar (the older app did).

I tested it on my also on my chromebook, the same problem if running full screen. If i resize the controler to a smaller size the album art bar is back again.

1

• Official comment

  

  Wesley P.

  • October 18, 2019 18:30

  Hello Rob,
  
  I'm sorry to hear you have been experiencing issues with the BluOS app in landscape mode. I have escalated this as a support request to our support crew to investigate further.

  A member of our support team will be reaching out to you soon to gather some additional information and work towards a solution with you.

  Regards,
  Wesley P.
• 

  Rob Koenis

  • November 04, 2019 16:53

  Solved

  It was fixed in 3.6.1

   

  1
• 

  Mustafa Ibrahim

  • March 28, 2020 15:43

  I am having a similar problem with my Windows tablet. The Now Playing screen just shows Bluetooth and the tablet name, even with Bluetooth switched off. Don't have this problem on Android phone, what is the fix please?

  0
• 

  Wesley P.

  • March 30, 2020 17:19

  Hello Mustafa,
  
  The issue you have described sounds unrelated to Rob's issue detailed above.

  With that being said, I will escalate your request to our support crew to investigate further for you. A member of our support crew will be reaching out to you shortly to gather some additional details and work towards a solution.

  Regards,
  Wesley P.

  0

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